Our experience. Start with hiring.

Two measured examples from 70+ deployments in Russia and the CIS: hiring and the contact-centre first line. The first agent on one business process, everything else as next steps.

Seasonal high-volume hiring · Ostrovok85%

of interviews end in an offer, up from 30%

An agent on the “application → first interview” step

Replies within minutes, assesses candidates and passes the strong ones to a recruiter. 1,000 offers in a season, with a team of 7.

Only strong candidates reach the interview: 11 of 13 interviews end in an offer instead of 9 of 31. Just 0.14% of candidates asked for a human.
Complex cases are decided by the recruiter.
Next process steps: meeting scheduling, candidate profile, onboarding.

Customer support first line · 3 retail chains−75%

first-line staff at a 4.77 out of 5 customer rating

An agent on the “question → answer or order” step

Advises customers, checks the order in the CRM and completes the purchase. 44,897 requests in 3 months.

The chains: Samsung (brand retail), re:Store, Street Beat. Operators moved to complex requests.
Disputed requests go to an operator.
Next process steps: returns and applications, operator prompts, outbound calls.

We will show examples of first agents for your industry in the audit.

Book a free audit

Who we work with

70+ enterprise deployments of agentic systems in hiring, customer service and other business processes, in the cloud and in the client’s environment.

ground handling
hotel booking
corporate catering
brand retail
re:Store
consumer electronics
retail

Deployments in Russia and the CIS. Some clients are under NDA; we name them in a meeting.

Start with a free 15⁠–⁠30 minute audit

We will identify the priority business process, show where an agent delivers a measurable effect and name the launch timeline for the first agent.

Pick a time in the calendar

or leave a request